Impatient DRG Coder

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Imagen oferta de trabajo de programación

Título de la oferta: Impatient DRG Coder

Categoría: Programación

Empresa: Sutherland


Job Description

Sutherland is seeking enthusiastic and people– oriented professionals to join our dynamic team as Customer Support Consultants. We are a group of driven and hard– working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

Consultants In This Role Get To

Strengthen relationships: Support for general billing inquiries. Access customer records and verify customer account information. Identify potential customer needs and recommend solutions. Place follow– up calls to customers to ensure their needs are met in an efficient manner.

Develop problem solving abilities: Access customer databases, knowledge resources and technical applications to determine root causes and resolutions.

Teamwork: Interact with client departments (test desk, field service, dispatch) regarding escalations. Schedule a technician visit when needed.

Improve technical skills: Attend job– related training: new hire and refresher training, new product or service updates and product cross– training.

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