Designer
Material
ABOUT US We are a fast-growing market research firm with an entrepreneurial culture. We’ve spent the past 40 years using analytics and research to help businesses understand their customers, and we […]
How You’ll Make a Difference
PMI’s Conversational Designer will design and deliver effective and innovative conversational experiences based on user– centered design methodologies that address customer needs and create a positive customer experience. You will be evaluating usability and audio consistency of existing dialog flows and recommend design changes.
Key to success is developing high– level and detailed conversational flows, multimodal mockups, and prototypes to effectively communicate conversational interactions and design
Creating a contextual, optimized, personalized, seamless, natural interaction that is optimized across all of our Customer channels using various tools (ex. Chat/Messenger/Slack/Alexa bots, Virtual Assistants, IVR.) You will also provide insight into the impact of the digital landscape on customer experience and industry.
What You’ll Bring To The Role
What You’ll Get From PMI
Through our certifications, professional development, communities and membership, we support more than three million people in nearly every country in the world.
And we believe in supporting our employees, too.
Join Us And
Want to grow, develop and thrive at PMI? Find out more and apply today.
ABOUT US We are a fast-growing market research firm with an entrepreneurial culture. We’ve spent the past 40 years using analytics and research to help businesses understand their customers, and we […]
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